Analyst, IT (ASP.Net - L3 Support for Clinical Apps)

☞ Syneos Health

View: 111

Update day: 06-05-2024

Location: Hyderabad / Secunderabad Telangana

Category: IT - Software

Industry: Biotechnology Pharmaceuticals Research

Position: Associate

Job type: Full-time

Salary: View Detail

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Job content

Position Summary

The position is responsible for developing, unit testing and deploying applications according to best practices and guidances within the company to support development efforts surrounding strategic alliances, sponsor data integrations, custom application development and internal system integrations.

Job Responsibilities
  • Gathers and documents requirements by working with Management, users, and technical resources.
  • Modifies and tests programs in development environment for release to production.
  • Documents the software design as per standard operating procedures.
  • Coordinates with Quality Control in final resolution of issues and production release of programs.
  • Helps determine feasibility of new requirements and compatibility with current systems.
  • Prepares flowcharts and diagrams to illustrate application behavior and logic.
  • Enhances existing software to adapt to new requirements.
  • Analyses and resolves production tickets that aren’t resolved by Application Management.
  • Makes recommendations for improving software processes and completes process improvements activities.
  • Develops user documentation and knowledgebase articles to support production support.
  • Develops scripts to improve support processes when required.
  • Develops, facilitates and maintains product support tools including run books, technical diagrams and knowledge bases to aid in product support processes.
  • Responsible for performing activities that are in compliance with applicable Corporate and Divisional Policies, Standard Operating Procedures and Operating Guidelines and performing other duties as assigned by management.

Note: This job description describes the principal and main elements of the job. It is a guide to the nature and main duties of the job as they currently exist, but it is not intended as a wholly comprehensive or permanent representation.

Education
  • BA/BS Degree in Computer Science or related discipline or equivalent work experience.


Experience / Knowledge
  • Required: Three (3) years of professional experience in an application support role.
  • Required: Demonstrated expertise development of applications using ASP.NET framework, SQL Server, Oracle, Web Services etc.
  • Required: Experience with LINUX file management and shell scripting.
  • Required: Experience with one or more of the following database query languages: T-SQL, SQL, PL/SQL.
  • Required: Solid understanding of web application development languages including HTML, CSS, XML & XSLT.
  • Preferred: Experience in cloud architecture.
  • Required: Familiarity with object oriented programming and design.
  • Preferred: Familiarity agile development practices like SCRUM.
  • Preferred: Functional experience in healthcare domain.


Skills
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Excellent problem analysis and problem resolution skills.
  • Ability to learn new technologies quickly.


Primary Location

Asia Pacific - IND-Hyderabad-DLF-Cybercity

Job

Information Technology

Schedule

Full-time

Travel

No

Employee Status

Regular
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Deadline: 20-06-2024

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