Assistant Manager - Credit Cards - Partner 2(JR00110271)

Job content

• JR00110271
  

• Assistant Manager - Credit Cards - Partner 2
  

• Duties and Responsibilities - PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) 1. Zonal sales planning and review  Analyze and discuss the AOP targets assigned for the zones – Hyderabad and Pune  Cascade AOP targets for SAL PL to the team (RM ASM) ensuring a fair distribution of targets break down the annual target to a Daily Run Rate (DDR); Review performance with team on a periodical business and provide course correction inputs  Review the sales performance target achievement etc. on a weekly basis with Supervisor  Monitor initial zero bucket cases to support efficient collection management; Oversee and provide support through team in resolution of first bounced cases by interacting with the customer 2. Sales management  Monitor the day to day sales performance including metrics such as DDR dispatch activities etc.  Lead planning of activities to increase sales across the assigned locations; Guide the RSM to detail out the activity plans such as corporate park activity  Make visits to corporates and IT parks to get access to the premises and potential customers; Guide team to get required approvals  Oversee execution of free activities undertaken for group employees to enhance SALPL sales  Make visits to the locations to participate and oversee execution of planned activities to drive sales  Analyze and identify the low performing team members; Lead discussions to identify issues impeding performance and generate ideas to resolve issues 3. OMC Cards sales (Open Market Sourced for New to Bajaj customers)  On a daily basis track the achievement of cards sales per PSA and drive the PSA productivity on open market sourcing  Guide the team to plan and execute corporate activities to drive the sales of OMC cards  Lead efficient usage of the corporate database to cross sell OMC cards to customers  Engage with the Product team to resolve issues related to cards payments and mis-match of number of actual customer payments vs. Head Office MIS 4. Disbursement management  Review and provide rate approval for all customer cases put up by the Sales Manager based on the customer profile segment wise (High Medium Low risk) etc. on a daily basis; Put up cases beyond DoA to the Supervisor for approval  Recommend special approval cases of re-appraisal different tenures higher loan amounts etc. to the National Credit Manager with appropriate mitigants  Track and monitor dispatch i.e. loan disbursement on the following day to ensure technical issues are efficiently resolved; Coordinate with IT team as needed 5. Team management & development  Participate in recruitment process to identify the right talent at various positions within the team  Establish individual performance expectations and regularly review individual performance of the team  Identify and create development opportunities for team members to enhance functional knowledge  Coach and mentor the team to better perf
  

• AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a) Qualifications  Post- graduation b) Work Experience  Minimum 12 years of experience  Strong experience in in B2C sales in lending space