Position: Mid-Senior level

Job type: Full-time

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Job Purpose“This position is open with Bajaj Finance ltd.”Duties And Responsibilities
  •  Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
  •  VDR should be 100%.
  •  Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports
  •  Review and tracking of location visits by location RCU Managers.
  •  Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
  •  To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
  •  Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
  •  Ensure error free dashboards are circulated within defined period
  •  Propose changes & suggestions in credit policy-location wise (whenever required)
  •  Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.
  •  Proactively identifying fraud trends and taking effective corrective measures.
  •  Evaluate the current frauds process continuously and changes to be more effective.
  •  Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
  •  Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
Required Qualifications And ExperienceGraduation.1-2 Years of experience.
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Deadline: 13-06-2024

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