Assistant Manager - Rural Term Loan
View: 104
Update day: 06-05-2024
Location: Jammu Jammu and Kashmir
Category: Consulting / Customer Service Production / Operation
Industry: Banking
Position: Associate/Senior Associate -(Technical)
Job type: Full Time, Permanent
Experience: 1 - 2 years
Job content
Duties and Responsibilities - IBA Identification, Management and Deliverables:1) Screening of potential IBA s basis fitment and profile
2) Fulfilling of required criteria before profile is sent for enrollment
3) Discrepancy resolution with central support team
4) Daily connect with IBA s recruited and update on KPI s
5) Drive IBA Log in and Talk Time metrics
6) Lead and business generation per business plan shared
7) Dynamic allocation of data basis field requirements in co-ordination with central support team
8) Resolve all IBA system issues and queries with central team where required
9) Maintain IBA activation rates over targets rolled out
10) Ensure communication to IBA s on disbursement and earnings
11) Motivate IBA s to qualify for RR ad grievance addressal
12) Real time co-ordination channel between Sales, IBA and Central supportSystems Understanding Data Analysis: Understanding of CRM lending system, Salesforce.com Finnone is a must Excellent working knowledge of MS Excel Dialer understanding specifically in a decentralized telecalling environ Tracking all important matrix of business on regular basis
Should have 1-2 year of Outbound Sales team management experience Prior experience in a sales role in retail lending would be added advantage.
Should have collaborative work style to engage with peers colleagues across the company. Excellent
Deadline: 20-06-2024
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