AWM Change Mobilization - Process and Decision Automation - Associate

As part of the Change Mobilization team, the Business Decision Management (BDM) center of excellence focuses on building a best in class BDM capability to optimize and automate operational decisions across AWM using a Low Code approach.

Responsibilities

High Value Automation Projects:As an experienced Business Decision Management and Modeling professional, you will work on critical projects, modeling the current and future state process model/decision models, optimization of models, conduct interview with key stakeholders to understand the process end to end, review models with controls and risk team, obtain sign-off from stakeholders and publish the models.

Modeler: As an expert modeler, you will also be required to follow the standard notations, version management, use of asset libraries etc. to build high quality models.The responsibility will include providing guidance, support and training to other process modelers on the standard notations and procedures, build standard dictionaries and asset libraries, review and publishing of models.

Capability Building and Product Management: In addition to supporting key initiatives, you will drive the support and growth of the BDM low code automation capability, and center of excellence across all aspects. This includes partnering with and driving and Technology strategy, developing and implementing governance and quality control standards, driving organizational change management, and integrating with other low code capabilities such as WF automation, RPA, etc.

Key responsibilities include:

• Work with Subject Matter Experts to understand and document decisions within Signavio
• Be an active member of the Design Modeling Center of Excellence and support the community of practice members.
• Actively participate and provide hands-on support during problem identification sessions, to help capture and document problems, major issues and actionable opportunities
• Manage and track deliverables, and provide status reports as required by management
• Develop deep trust-based relationships with colleagues
• Partner with Operations teams to track and monitor deliverables as they implement recommendations
• Partner with Technology teams to design and build Implementation solutions for business decisions
• Support the automation of decision models with Technology
• Drive training courses across Business Decision Management and Modeling
• Identify and raise potential roadblocks / obstacles and escalate issues to the team
• Interact with other high-performing teams within JPM to inspire innovation and champion change throughout the bank
• Continually look for opportunities to support the team’s service offering with a focus on repeatable, scalable, exportable practices and tools

Qualifications

• 2-3 years of experience working low code automation capabilities and a deep understating of low code implementation lifecycle
• knowledge on BPMN, DMN, UML and other process modelling frameworks
• Experience with workflow automation, and associated requirements documentation
• Hands on experience with mapping and modelling tools using DMN and BPMN- example tools include Signavio, Camunda, Sapiens, Appian, etc.
• Must showcase skills on process modelling, decisions modelling, creating asset library, optimization of process models, simulations and prototyping
• Experience in designing, architecting, and optimizing decisions models specifically for implementation
• Proven record of using process mapping and improvement techniques to improve process and decision efficiency, and identifying control gaps to improve overall operational capabilities
• Ability to hold and independently drive stakeholder and working group conversations on project
• Understanding of core concepts of data analysis, ETL, and management e.g. KPIs, KRIs, KGIs etc.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.