Bartender

☞ Four Seasons

View: 101

Update day: 28-05-2024

Location: Mumbai Maharashtra

Category: Information Technology Electrical / Electronics Food & Beverage Restaurant / Hotel / Tourism

Industry:

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Job content

Basic Function:

  • Experienced technical position in the food and beverage service

Role and Responsibilities

General

  • Is directly responsible for the day to day key processes in his/her area of work.
  • Preparing alcoholic or non-alcoholic beverages for bar and patrons
  • I nteracting with customers, taking orders and serving snacks and drinks
  • Attends all scheduled training sessions
  • Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule

Departmental

  • Ensures the bar is ready for the service with complete mise -en-place
  • Is thoroughly familiar with beverage and menu items
  • Provides genuine hospitality and recognition and promotes hotel services and productè
  • Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests
  • He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
  • He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP

Specific responsibilities and task

General

  • Adheres to the hotel’s code of conduct and grooming and hygiene standards
  • Is seen on working hands-on, assists colleagues in crunch times, walk the talk
  • Actively participates in briefing and meetings
  • Maintains a clean and orderly work area and promotes a safe working environment

Departmental

  • Keep the bar organized, stocked and clean
  • Should be able to conduct daily and monthly inventory and maintain par stock
  • Restock and replenish bar inventory and supplies
  • Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
  • Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
  • Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner
  • Assists in supplies requisitions according to established procedures

Appropriate manual/policy and procedure:

  • Four seasons service culture standards
  • Four seasons core standards

General

Front and lobby areas

Problem resolution

Heart of the house/employee dinning

Staff locker rooms

Compliance policies

1.Confidential, privacy and proprietary data statement

2.Policy against harassment

3.Electronic system policy


Skills and Abilities:

  • Has to have 1-2 years of relevant experience in a 5-star hotel/resort
  • Excellent knowledge of in mixing, garnishing and serving drinks
  • Should be flexible in working in different outlets on business demand
  • Possesses excellent English, math and psychometric abilities
  • Possesses guest PR skills and personal flair
  • Computer literacy is necessary
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Deadline: 12-07-2024

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