Business Analyst, B2B eCommerce

Job content

Job Title - Business Analyst, B2B eCommerce

Location - UniOps Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

MAIN JOB PURPOSE:

HUL has been a pioneer in the FMCG space for many decades now. One of the key differentiating factors which keeps it ahead of the curve is its investment in technology. With this role, the individual stands a chance to be in the driver’s seat to use technology to drive sales, while building a robust understanding of the consumer goods space. The technology we design, build and deploy here, gives HUL the cutting edge to go to market with best-in-class products.

This position plays a pivotal role in strategy, design, delivery and optimization of the CD platform, in close partnership with business and global teams. This is the best role at the intersection of business and technology and to understand product management. The Senior Analytics Engineer is a critical member of the data team,

Overview:We are seeking a highly experienced and knowledgeable Subject Matter Expert with a minimum of 8 years of expertise in a specific domain. The ideal candidate will play a crucial role in providing deep insights, guidance, and leadership within their subject area, contributing to the overall success and growth of the organization.

Responsibilities:

Domain Expertise:

• Serve as a recognized expert in the designated field, possessing in-depth knowledge and hands-on experience.
• Stay abreast of industry trends, emerging technologies, and best practices related to the domain.
  
  

Consultation And Advisory:

• Provide expert advice and guidance to internal teams, stakeholders, and clients on matters related to the subject area.
• Collaborate with cross-functional teams to address complex challenges and provide strategic insights.
  
  

Training And Development:

• Develop and deliver training sessions to educate team members on domain-specific topics.
• Mentor and coach junior professionals, fostering a culture of continuous learning.
  
  

Research And Analysis:

• Conduct in-depth research and analysis within the subject area, producing reports and recommendations.
• Stay informed about market dynamics, competitor activities, and regulatory changes affecting the domain.
  
  

Thought Leadership:

• Contribute to thought leadership initiatives, such as whitepapers, articles, and conference presentations.
• Represent the organization as a thought leader in industry forums and events.
  
  

Collaboration:

• Collaborate with product development teams to align solutions with industry trends and customer needs.
• Work closely with sales and marketing teams to develop collateral that highlights domain expertise.
  
  

Problem Solving:

• Analyse complex problems within the domain and propose innovative and practical solutions.
• Act as a go-to resource for troubleshooting and resolving issues related to the subject area.
  
  

Client Interaction:

• Engage with clients to understand their specific challenges and requirements.
• Provide expert insights during client meetings and contribute to the development of tailored solutions.
  
  

Requirements:

Education:

• Bachelor’s or Master’s degree in the relevant field.
  
  

Experience:

• Minimum of 8 years of hands-on experience in the specified domain.
• Proven track record of serving in a subject matter expert role.
  
  

Industry Knowledge:

• Comprehensive knowledge of industry trends, technologies, and best practices within the subject area.
  
  

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to convey complex concepts in a clear and understandable manner.
  
  

Leadership Skills:

• Strong leadership qualities with the ability to inspire and guide teams.
• Experience leading initiatives and driving change within the organization.
  
  

Collaboration:

• Proven ability to collaborate effectively with cross-functional teams.
• Comfortable working in a dynamic and fast-paced environment.
  
  

Problem Solving:

• Analytical mindset with the ability to analyse complex problems and develop effective solutions.
• Proven ability to make sound decisions based on data and expertise.
  
  

Adaptability:

• Ability to adapt to changing priorities and industry dynamics.
• Willingness to stay updated on the latest developments within the domain.
  
  

If you are a seasoned professional with a wealth of experience in a specific domain and a passion for driving excellence, we invite you to apply and contribute to our organization’s success as a Subject Matter Expert.

Benefits:

• Opportunity to work on cutting-edge data projects.
• Collaborative and supportive work environment.
• Chance to make a real impact on the company’s bottom line.
  
  

Trusted Partner:

• Operationally manage the on-ground partnership with business leads and CD excellence teams
• Own the core technology platform and ensure right fit technology outcomes
• Enable low cost quick POCs to establish business case with CD excellence teams
  
  

TechnologyOwnership:

• Manage delivery IT projects for all channels of sales through improvement programs
• Support design of architecture in partnership with internal & external architects.
• Ensure Agile & Devops practices are leveraged and adopted across programs
• Manage support operations and improvements journey for HUL customers
  
  

Integration With Different Streams, Globalteams And External Partners:

• Engagement with product partners & service providers to bring outside-in view
• Vendor management across various vendors to manage talents and technologies at the best cost
  
  

Governance & People:

• Manage a very large team of internal and external team members; ensure well-being, development & motivation, while ensuring delivery of CRs and BAU operations of the assigned areas
• Manage the IT budget including adherence to forecast, optimization & compliance
• Ensure proper governance structure is followed across all stakeholders
  
  

Key Requirements:

• Proficiency in aspects of product management which help translate business priorities into product innovations.
• Proficient in stakeholder management across functions including senior leaders
• Ability to handle E2E project journey including business value delivery
• Strong business acumen to arrive at relevant solutions
• Ability to manage delivery through partners
• People Management skill for managing large teams as well as stakeholders
• Execution excellence and application support understanding
• Project Management, understanding of Devops & Agile
• Understanding of platforms & technologies used in retail ecosystem.
  
  

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!