Chat and email process | Customer Service Representative

☞ Motion Advertising Services

View: 101

Update day: 24-05-2024

Location: Ghaziabad Uttar Pradesh

Category: Other

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Full-time

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Job content

Role And Key Responsibilities

Handling customers queries on webchat, email, and on social media.

Respond to customer query in a timely and accurate way via voice, email and chat.

Maintain accurate customer records.

Identify customer needs and help using customers use specific features.

Desired Experience

Must be graduates

Excellent English communication skills required - both verbal and written

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Deadline: 08-07-2024

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