Credit Control Executive

Job content

SMITHS DETECTION MAKING THE WORLD A SAFER PLACE

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defence, and security.

What makes us different:

• Global leader: We impact critical systems every day with sites in 17 countries and six centres of research excellence.
• Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in India, Bengaluru specifically, will be critical to our continued success.
• Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AI/machine learning.
• International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business

The individual will be responsible for collection activities to include the timely cash collection of customer accounts, assessing creditworthiness, minimizing bad debts & etc.

With an understanding of the Order to cash general process & Liaise with customers for addressing and resolving customer inquiries and provide a high level of customer service.

Provide Credit Controller with frequent, detailed status updates of aged receivables and action plans for areas where collections are excessively aged or need support.

Develop and maintain good rapport with customers and internal business owners.

Help team with timely collection forecast followed by month-end activities and few ad-hoc requirements from Account department.

What you’ll do:

• Statement & Follow up sent to all overdue customer in accordance with standard work & requirement basis.
• Monitor customer accounts and aged debt. Maintain accurate and detailed records on all customer accounts in the portfolio and escalate outstanding issues and activities.
• Need to maintain TAT of 1 day to escalate any issue to the concerned department and follow escalation path.
• Ensure 100% compliance to collection process through follow up via emails, phone calls, involvement of internal parties.
• Need to update Team trackers for transparency and early identification of grey areas.
• Visit customers depending on the requirement and resolution of disputes, issues & payment push.
• Responsible for ensuring the internal financial controls are in place and adhered to. Should be supportive of audit & compliance requirements.
• Support Team in achieving monthly, quarterly goals of cash collections & improvement plans.
• Support Team with ad-hoc reporting requirements within the AR.
• Provides input to continuous improvement of credit, AR and collections processes and systems.

What you’ll definitely need:

• Should have good communication skills ( Speaking & Writing)
• Working in MS excel will be helpful.
• B2B Credit Collections skill or experience. (Mandatory)
• Dispute Resolution (Mandatory)
• Working Knowledge in SAP will be good. Working knowledge about trade finance like Letter of credit, cash against documents, SBLC will be good. ( Desirable)
• Interpersonal Skills

To find out more about life at Smiths Detection check out our LinkedIn page https://www.linkedin.com/company/smiths-detection/life/c58d0d07-ffe6-4a79-aa69-062062454d6d/and follow our story

Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.