Customer Service, Collections

☞ Agilent Technologies

View: 104

Update day: 06-05-2024

Location: Manesar Haryana

Category: Consulting / Customer Service IT - Software

Industry: Research Services Biotechnology Research

Position: Entry level

Job type: Full-time

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Job content

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to internal customers and Agilent trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration. In a factory environment, order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products. Determines and develops approaches to administrative customer service assignments Responsible for customer service tasks which require planning and judgment Solves a broad range of customer service problems varying in scope and complexity May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Typically minimum of 3 years relevant experience for entry to this level.

Requires complete understanding of general and technical aspects of job.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
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Deadline: 20-06-2024

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