Customer Service Officer

View: 107

Update day: 23-04-2024

Location: Adilabad Telangana

Category: Other

Industry: Banking Financial Services Investment Banking

Position: Not Applicable

Job type: Full-time

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Job content

Job PurposeResponsible for retention of customers by providing best services and achieving new customer acquisition.Key Accountabilities

Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition.
Sourcing of asset products including JDL renewal & NTB and other asset products.
Term Deposit book growth - incremental and NTB.
Increase of Fee Income by Forex fee income and cross selling of TPP.
Digital onboarding of customers

Job Duties & Responsibilities

AML/KYC/RE-KYC & Other operational & compliance adherence
Ensure timely completion of training modules assigned.
Ensure complaints are responded to and addressed in a timely manner
Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody
Compliance to audit observations

Primary LocationIndia-Telangana-AdilabadJobOperationsScheduleRegularJob TypeFull-timeJob PostingJul 25, 2023, 2:56:24 PM

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