Customer Service Representative

☞ AtSpeed Corp

View: 104

Update day: 24-05-2024

Location: Bengaluru / Bangalore Karnataka

Category: Other Information Technology Consulting / Customer Service Part-time

Industry:

Salary: ₹10,383 - ₹32,437 a month

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Job content

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Coordinating between teams and keeping delivery standards across.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Types: Internship, Freelance, Part-time, Full-time
Contract length: 12 months
Part-time hours: 40 per week

Salary: ₹10,383.07 - ₹32,436.68 per month

Benefits:

  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma (Required)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Computer skills: 2 years (Required)

Language:

  • English (Required)

Expected Start Date: 01/10/2023

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Deadline: 08-07-2024

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