Customer Support (Canada)

☞ Advenxa

View: 107

Update day: 03-06-2024

Location: Kollam / Quilon Kerala

Category: Other

Industry: Consumer Services

Position: Associate

Job type: Full-time

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Job content

Job Description

We Are Looking For Customer Support Executives (Canada)

Location: Technopark, Kundara, Kollam

Salary: 15,000/- to 20,000/- Per Month

Qualification: Any Degree

Experience: 0 to 1 years in BPO

Work: 5 Days / Night Shift

Candidate should have excellent fluency in English
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.
Requirements
  • Candidate should have excellent fluency in English
  • Willing to work in Night Shift
Benefits

Free Accomadation

2 days off / week

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Deadline: 18-07-2024

Click to apply for free candidate

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