Process Executive - Customer Service Representative

Aussicht: 106

Update Tag: 11-05-2024

Ort: Mysore Karnataka

Kategorie: Andere

Industrie: IT Services IT Consulting

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.

Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Excellent verbal, written communication, interpretation and active listening skills
Ability to quickly and efficiently assimilate process knowledge.
Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
Should be comfortable working from office.
Being proactive and show the utmost respect for customer’s time.
Good time management, ensuring all contacts with customers add value Qualification:: B.Com/M.Com/BBM/BBA Time:: 8am to 8pm(Rotational Shifts) Number of days working:: 6 Days (1 day rotational off, apart from Sunday) Location: Mysore Experience level: 0 – 1 year

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