Virtual Wealth Relationship Manager
Aussicht: 84
Update Tag: 07-06-2024
Ort: Thane Maharashtra
Kategorie: Der Umsatz
Industrie: Human Resources Services
Position: Mid-Senior level
Jobtyp: Full-time
Jobinhalt
We have started a journey to disrupt & revolutionize the personal banking experience; we want to create the country’s best digital-led engagement vertical to service and engage our most premium customers. This engagement vertical will be enabled by many industry-first people & tech capabilities – advanced customer analytics, unified communications suite, access to 3600 product & servicing suite, hyper-personalization and Generative AI. We are looking to hire dynamic, well-rounded personal banking relationship managers for this business vertical. As part of this role, you will –
• Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service
• Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.
• Fully own the book, growth and customer service KPIs for mapped portfolio
• Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers’ specific requirements
• Work with internal teams to drive on-ground innovation and bank’s strategic initiatives
• Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs
• Enforce strict adherence to the bank’s policies and regulatory compliance measures
• Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines
Frist: 22-07-2024
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