Delivery Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Packet Core Team is made up of individuals with broad skills in mobile telecommunication, Information Technology and software development. Market demands and rapidly changing technology force us to continually develop the knowledge necessary to deliver our services to operators around the world. This makes Packet Core Team the perfect place to work for ambitious, open-minded, talented and eager-to-learn people.

What you will learn and contribute to

The Global Services Packet Core Line manager is a critical function within the Cloud & Network Services Business Group and is responsible for the management of Packet Core Engineers and the delivery of services to our customers globally.

The Packet Core line manager is responsible for the continuous development of new services delivery capabilities, driven either internally, with Product Line Management (PLM) or from external market needs.

As a leader in the Packet Core team, you will have the opportunity to lead teams in the delivery of the latest mobile packet core solutions utilizing the latest cloud technologies both public and private cloud.

Thie successful candidate will manage resources within India and is expected to reside in India. Project delivery responsibility will be for Nokia’s global Packet Core customer base.

As part of our team, you will:

• Maintains an understanding of the Packet Core domain inclusive of 5G as well as cloud infrastructure as it pertains to Packet Core solutions.
• Hiring and professional development of Packet Core engineers.
• Establish working relationships with peers and various Nokia resources. Example; Local market teams, PLM and R&D.
• Maintain the supply & demand forecast for assigned perimeters.
• Maintains and reports on Packet Core KPI, and other administrative items
• Ensures the use of tooling and automation, best practices, and Blueprints.
• Reviews project margins & quality for best delivery model implementations, and continuous improvements.
• Develops and ensures proper training & up-skilling in Packet Core domain area for the Packet Core Teams globally.
• Partners with peers within and external to the Packet Core Team on project delivery, escalation and lessons learned.

Your skills and experience

• BS/MS in Computer Science with 10+ years experience in a professional services delivery role. Management level preferred.
• Advanced knowledge of Packet Core Solution and interfaces
• Expert level understanding of the services delivery lifecycle
• Demonstrated problem solving, both technical and organizational
• Demonstrated team leadership in either a direct or indirect reporting structure.
• The ability to travel within and outside of India.

It would be nice if you also had:

• Onboarding & Deployment experience with VNF/CNF and the understanding of artifacts TOSCA, CSAR, and Helm Charts
• Experience with Python programming language or Bash and in test automation
• Knowledge of GIT version control system
• One of CCNP/JNCIS/NRS II certifications (or higher)
• Fluent written and spoken English

What we offer