Environment Analyst (IT Mainframe Analyst)

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This role is based in India and as such all normal working days must be carried out in India.

Join us as an Environment Analyst

• In this key role, you’ll support a set of environments used by a platform’s applications and assist as a point of contact for environment related activities
• We’ll look to you to assist environment managers in preparing a rolling environmental strategy which considers risks in relation to stability and resilience
• You’ll be joining a collaborative and supportive team, and have the opportunity to work with a range of stakeholders across the bank

What you’ll do

We’re looking for an Environment Analyst to enable the successful implementation of platform change and deliver customer value by assisting environment managers to deliver complex and critical environment related activities. You’ll be leading a technical team and we’ll look to you to provide subject matter expertise to address complex issues, contributing towards a quick resolution of major incidents.

You’ll help create stories and features for the domain backlog to enable a continual progression of changes and look for ways to improve efficiency, resilience, reliability, quality and manual inconsistency by increasing the use of automation and virtualisation.

Your responsibilities will also include:

• Supporting environment managers in managing a set of non-production environments and maintaining non-production environment dashboards
• Understanding and maintaining a focus on customer value and providing a positive customer experience
• Working with environment managers to understand the upcoming flow of work and the customer vision in order to contribute to a fast response to environment related needs
• Understanding and communicating the environment status, health checks and status reports for the platform’s environments
• Working with a range of stakeholders across the bank and third-party suppliers to make sure that platform environments are optimised

The skills you’ll need

We’re looking for someone with at least seven years’ experience working in a large corporate mainframe production or UAT environment, preferably in the finance or the banking domain. You’ll also have at least five years’ experience working with CA7 commands using CA7 to build, maintain and execute batch schedules.

You’ll be a capable communicator, with knowledge of scaled Agile and Prince 2 tools and methodologies spanning value stream, portfolio, platform and feature team levels. You’ll also need technical knowledge, including platform, technology, products and domains and experience in multiple languages or technical domains.

We’ll also expect:

• Experience in JIRA, Confluence, Service Now and EZtrieve
• An understanding of relevant industry standard environment toolsets and processes
• The ability to work in fast paced environment with a proven ability to contribute towards continuous improvement initiatives
• Knowledge of operational principles
• Previous exposure to virtualisation and cloud adoption models
• The ability to communicate complex technical concepts clearly to colleagues, including management level
• Good collaboration and stakeholder management skills with the ability to work with teams in multiple locations and time zones