Service Centre Supervisor
Ver: 101
Día de actualización: 06-05-2024
Ubicación: Bengaluru / Bangalore Karnataka
Categoría: Gerencia ejecutiva Servicio / Limpiador / Sirvientas PG / PB / Recepción Evento Educación / Entrenamiento
Contenido de trabajo
(21007D2)
Job Title –SERVICE CENTRE SUPERVISOR
Introduction
DHL is a leading global brand in the logistics industry. DHL’s family of divisions offers an unrivalled portfolioof logistics services, ranging from national and international parcel delivery, international express, road, air and ocean transport, to industrial supply chain management. With its unrivalled presence in developing markets, DHL is decisively positioned as “THE logistics company for the world”.
DHL Express is a company that pioneered cross-border express delivery in 1969 & now is active in more than 220 countries and territories worldwide. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place.
Role Descriptor
DHL Express Is looking for a Service Centre Supervisor to join and lead our team. He/she will have to supervise (on a daily basis) a gateway/ground/area operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.
Role Details
Scope of role
Direct/Indirect reports [year]: Direct reports: Operations agents/Couriers for a given shift
Relevant dimension: Decisions referred to a higher authority include changes in structure or personnel and permanent operational changes
Key Responsibilities
He/she will have to perform the following key activities:
- Special Request handling
- Communication for daily working process
- Daily working process review, discussion
- People management
- Daily working process review, discussion
- People management
- Daily working process review, discussion
- People management
Skills Required
Profile Requirements
(Experience/Certifications/Qualifications/Licenses)
Prepared By:
Hiring Manager/
Service Centre Manager
Approved By:
Manishkumar Govindbhai Patel
VP - Operations
Approved by:
Sunjoy Dhaawan
VP - Human Resources
Signature:
Signature:
Signature:
Date:
Date:
Date:
Profile Requirements
(Experience/Certifications/Qualifications/Licenses)
Posting Legal Entity DHL Express India Pvt. Ltd.
Plazo: 20-06-2024
Haga clic para postularse como candidato gratuito
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