Executive -Technical support (F/M) 1

Your day-to-day responsibilities include:

• Interact with the merchants for successful integration. Verify the feasibility, analyse the readiness or prerequisites available with merchant for integration with payment gateway. Identify and highlight the missing areas.
• Create a setup for the merchant in test environment and resolve Payment Gateway related issues UAT and Production both on daily basis. Ensure timely response with the observation to ME.
• Worked on Payment Application and Troubleshooting integration issues for enterprise applications.

Signs of success:

• Solve queries of Merchants related to Gateway.
• Need to handle Payment gateway queries for Merchants from all over India.
• Responsible for moving merchant into production.
• Monitoring Merchant Business and solve their technical issue and retain merchants for better E commerce business.

Skills we can’t do without:

• 2 to 4 yrs experience with technical integration
• Troubleshooting merchant issues while integrating with Payment Gateway
• Providing Remote integration support to the merchants for the applications designed in Asp.Net, JSP, PHP and ASP through Net meeting.
• Update FAQs with steps for newly identified issues
• Coordination with different departments necessary for solving any issue

Skills we’d like:

• Basic knowledge of programing languages like .net,Php,java,html.
• Worked on Payment Application and Troubleshooting integration issues for enterprise applications.
• Good knowledge of financial software development such as Payment Gateways, transaction processing.
• Critical insight on designs and ability to review code at a basic level.
• Ability to read, write and speak in English

In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.

What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business. Worldline is proud to be an Equal Opportunity employer.