GM-Global Account Manager

☞ Vodafone Idea

Vue: 101

Jour de mise à jour: 29-04-2024

Localisation: Mumbai Maharashtra

Catégorie: Autre Conseil / Service client Ventes

Industrie:

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le contenu du travail

Job Req ID: 40055
Location: Mumbai, IN
Function: VIBS
About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role


Global Account Manager



Job Level/ Designation


M3



Function / Department


Enterprise



Location


Mumbai



Job Purpose


To manage the global customer relationship for India HQ accounts

Build Relationship with the Key Buying centre ( C- Levels) to influence deals globally

Drive profitable revenue growth

Deliver the best in class customer experience to our customers

Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc.



Key Result Areas/Accountabilities


  • Deliver Revenue / TCV growth target in line with the DB
  • Create opportunities for participation in Large deals
  • C – Level Customer stakeholder engagement and escalation contact for all customer experience
  • Engagement with various stakeholders to deliver the VGE revenue growth for global market
  • Create opportunities with focus on products as IPVPN, SD Wan, Cloud & Hosting, IOT, Fixed Voice, Mobility, etc


Core competencies, knowledge and experience:


  • Experience in managing global and a track record of global accounts/ enterprise solution selling
  • Experience in complex change management and operating in a matrix, fast moving and technical environment.
  • Experience in working in multi-cultural environment (lived and worked abroad - preferred) ability to manage an international and distributed team.
  • Team player, strong influence and relationship management skills, customer centric.
  • Strong communication and decision making skills – ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments


Must have technical / professional qualifications


  • MBA and Engineering background
  • Sales and cross functional work Experience of more than 15 years
  • Strong Leadership Skills
  • Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable
  • Preferably worked with IT/ ITES/ BPO organizations



Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

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Date limite: 13-06-2024

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