Head Plant Quality - Sri City

Job content

Planning

· Ensure achievement of Quality objectives defined and planned for the plant

· Plan and conduct regular system/ process audits in the plant through QMS and QC teams

· Identify critical control parameters with the help of Quality Head, Plant Production head and Plant SCM Head

· Prepare budgets for all Quality Operations for the location in consultation with the Quality Head

Quality Management

Design

· Support the Quality Head to develop the Quality objectives and guidelines for the plant

· Have a good understanding and ensure in implementation of all the process and procedures of the quality system

· Develop, maintain and review quality control charts & database

· Create documents and implement inspection criteria and procedures

· Work towards developing a mind-set towards quality through constant follow ups on various quality initiatives and adherence to quality systems

Implementation

· Ensure Quality systems result in reduction in rejections

· Ensure that Quality Lab is managed effectively and in an cost efficient manner

· Ensure that all lab and quality equipment are maintained and upgraded as per company policy and customer requirements

· Identify ways and means to enhance the performance of the quality function and product quality by identifying new equipment’s or test that need to brought into the company

· Ensure 100% compliance to all statutory requirements and liaise with regulatory authorities

· Ensure renewal of quality certificates like ISO9000, ISO14000, BRC, FSC etc.

Development and Support

· Support the SCM Procurement team in by providing technical specifications for all quality related equipment purchases

· Ensure maintenance Quality Manuals with standard operating procedures and review them from time – to – time

· Train department heads and supervisors in quality systems, tools and techniques to ensure that quality becomes way of working

Audits

· Ensure plant internal audits are conducted on a regular basis and ensure conformity in systems and processes

· Anchor all audits conducted by customers and certifying agencies for the assigned location

· Ensure all audits are conducted smoothly and all finding acted upon

Plant Quality Operations

Inspection Control

· Establish quality control measures at the identified critical control parameters

· Ensure all quality related issues are resolved on time

· Ascertain inspection and quality check of inbound and outbound FG and take corrective actions accordingly

· Work closely with section supervisors to plan, schedule and implement QA related activities

· Participate in plant level discussion to draw up action plans to arrest quality rejection

· Conduct specification checks on all new queries raised by the PDD team and give first print approval for all new products / SKU’s being brought into Production

· Responsible for checking all specifications during Master Folder creation for new SKU’s

Problem Solving and Critical Analysis

· Conduct Why-Why Analysis and create /update control plans regularly

· Conduct Root cause analysis and take corrective actions to avoid repeat errors

· Give recommendations to the Production and the PDD on specific quality parameters and non-conformities to assist in development of new components, parts or products

· Resolve any disputes arising between manufacturing functions with regards to new products, colour shades, FG clearance etc.

Supplier Quality Management

· Participate in new vendor visits to identify the right source for good quality materials and equipment (Local Vendors only)

· Assess supplier product quality on regular basis and guide them to achieve consistency in quality

· Interact with supplier regularly and ensure implementation of corrective actions

Customer Management

· Handle quality concerns at the customer end and ensure their resolution with the defined timeframe (Customers being serviced through the plant location)

· Accompany the sales team member incase of any quality issue at customer end on critical issues

· Identify stated and implied needs of customers in relation to the product quality

Team Management

· Lead & develop the team to achieve quality objectives

· Train team members and operators on quality assurance methods to ensure in-process quality checks

· Conduct effective performance appraisals for the team and identify training needs

· Ensure implementation of the quality training calendar, jointly with HR

· Motivate, counsel and coach employees to ensure a conducive working environment