Hiring!!! Lawson technology L2 Support (Admin) GY/HR

☞ U. S. Recruitment Consultants

View: 111

Update day: 06-05-2024

Location: Chennai Tamil Nadu Pune Maharashtra Bengaluru / Bangalore Karnataka

Category: IT - Software

Industry: IT Services & Consulting

Position: System Administrator

Job type: Full Time, Permanent

Salary: ₹ 4,00,000 - 7,00,000 P.A.

Experience: 3 - 5 years

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Job content

About Client:


Multinational Company and Global leader in digital transformation with 110,000 employees. European number one in Cybersecurity, Cloud and High-Performance Computing, the Group provides tailored end-to-end solutions for all industries in 73 countries. Recognized as High-trust, High-performance Work place culture.


To Grab this good opportunity, send your updated CV to jobs1@usrconsultants.com

Please contact Ms. Gayathri Yashraj - Sr. Manager 9148744855 for more details.


Designation: LAWSON technology L2 Support (Admin)


Location: Chennai/Pune/Bangalore


Experience 3 5 years


Position Type: Permanent & Full-Time


No of Positions : 4


Job Description:


Senior Lawson Applications Analyst who will utilize their expertise in providing proactive and preventative monitoring and maintenance of Lawson applications and systems including recovery, hardware optimization, planning, job monitoring, and application upgrades.


KEY RESPONSIBILITIES

  • LAWSON technology L3 Support (Admin)
  • Supports and develops enterprise communications for business impacting events
  • Maintains operational processes and develops company/operational policies for recovery of critical systems (Top applications, key infrastructure, key services, etc.)
  • Supports business critical applications
  • Consults with users, to determine hardware, software or system functional specifications impacting business functionality. Responds to customer inquiries about hardware, software, cloud, and infrastructure supporting the business.
  • Provides immediate customer assistance for emergency infrastructure and application fixes as defined in Service Level Agreements and Business Application Profile Agreements.
  • Properly documents all relevant information pertaining to outage events in incident management tool. Represents the operations team in follow-up analysis meetings.
  • Escalates unresolved customer issues to support teams with concise descriptions, actions and results needed.
  • Follows customer issues through to resolution and customer satisfaction

Ms. Gayathri Yashraj

Manager - Recruitment

U. S. Recruitment Consultants

(Executive & Leadership Hiring for Indian Corporates)

http://www.usrconsultants.com/

Phone: +91 9148744855

Email: jobs1@usrconsultants.com

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Deadline: 20-06-2024

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