HR Delivery & Srvc Manager 3

Job content

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.

Department Overview

This group manages compensation and benefits, human resource service centers, systems and payroll, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR team members, strengthen controls, and scale technology infrastructure.

About The Role

This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR and Total Rewards business partners. This role reports to the Global Delivery leader for HR India and the Philippines.
Human Resources develops and implements our ’team members, candidates, and operational’ strategies to support Wells Fargo’s business objectives.
This role is part of the Human Resources Operations group and services the Displacements Operations Team as well as the Compensation and Performance Administration Team.

Responsibilities

Responsible for one or more complex and/or specialized customer service and operations functions for all Wells Fargo team members. Provides direction and leadership to other managers, supervisors and/or contractors as required to accomplish goals, including selection and development of staff. Makes decisions from knowledge base, reports, and other data to support department goals. Possesses an in-depth understanding of unique systems and technology used for specialized functions. Seeks information to stay updated on changes in the industry to improve service delivery. May interact with senior and executive levels of management. Manages client/vendor relationships to support business goals and objectives; may include vendor negotiation of delivered services and monitoring vendor agreements to ensure vendor compliance. Collaborates with business partners to strategize on complex issues, process improvements, and new initiatives in support of company goals; analysis may require evaluation of tangible and intangible factors. Responsible to ensure that specialized functions meet regulatory guidelines and/or with checks and balances in support of risk management and compliance. Accountable for unit budget and financial performance. Responsible for developing and delivering site-wide, integrated HR programs, services to all team members. Provides leadership and direction to HR programs and services and special projects which may include but are not limited to payroll and data management. Validates in-depth business analysis and guides the development of long-term compliance strategies to optimize group or company performance

Market Skills and Certifications

Essential Skills Required

Sets enterprise-wide standards for practices and procedures for financial controls, and compliance with policy and/or law; aligns SOPs with Regulatory and Compliance guidelines to substantiate internal/external audits; partners with other HR departments and audit committees to strategize on business and/or enterprise-wide compliance approaches, and build better governance structure
Exceptional business acumen and finance skills across a wide range of topics and functional areas with extensive expertise in multiple, specialized topics
Recommends performance metrics and measures and continually assesses the effectiveness and value of assigned programs and processes, in addition to assessing
technology solutions to deliver a more integrated and seamless approach to HR delivery.

Leadership Expectations at Wells Fargo

Specifically You Will

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business.

• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
  
  

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 61266

Reference Number

61266BR