Position: Mid-Senior level

Job type: Full-time

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Job content

Role: Senior Manager - Gateway OperationsType: Full TimeJob DescriptionRoles and Responsibilities :
  • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
  • Manage the weekly creation and daily management of the linehaul schedule and associated systems
  • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
  • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
  • Maintain the shipment records for each client
  • Maintain the SLA for each shipment to be received at customer premises within scheduled time.
  • Work with forecasting team to drive improvement of the base forecast
  • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
  • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy
  • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns .
  • Manages pickups from clients/vendors, processing and connection to respective cities
  • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.
  • Benchmarking with Competition by updating regarding First Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
  • Monitoring security parameters across region and ensures no unlawful activity occurs
(ref:iimjobs.com)
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Deadline: 09-06-2024

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