Internal Firm Services - Human Capital Operations - Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm’s code of ethics and business conduct.

Job Specification

Job title- Level

Human Capital Operations Manager (SM1)

Line of Service

IFS

Industry (if applicable)

N/A

Type

Fixed Term Contract

Permanent FTE

Temp – FTE

Secondment

Permanent – Part-time

Temp – Part-time

About the Job

• Introduction to PwC Service Delivery Center
• PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers network that will leverage the scale and capabilities of the network. It is a member firm of Pricewaterhouse Coopers International Limited and has its registered office in Kolkata, India
• The Delivery Centre will provide a consultant an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills

Reporting to

Reporting to HC Operations Director

Job Description

• Activities to be performed

Onboarding & BGVEmployee Exit process

• Liaison with IT/Admin/Payroll and other stakeholders for closure
• Handle entire Exit process E2E through WD and E-Exit Tool

Reportingand analytics PMDM and other global linkages

Liaison with Workday AMS, PMDM and other global teams to deliver and ensure effective integration between systems

Recruitment Services –Offer release process lifecycle Payroll and Benefits management

• Payroll inputs to Finance-Regular employees
• ARM salary and attendance input to vendors

HR Helpdeskfor both active and inactive employees Provide hands-on program management of our core HR services, partnering with the COEs and TAs to drive high quality execution of HR Operations, HRIS. Person will be responsible to lead the upgrade of HR Shared Service and handle detailed program plans covering deliverables, program milestones, requirements. Guide team through problem definition, issue identification and work plan development using problem solving principles and previous experience

Requirements

• Level of experience
• Education/qualifications
• 12-15 years
• MBA

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date