Customer Service Officer
Visualizza: 101
Giorno di aggiornamento: 06-05-2024
Località: Greater Noida Uttar Pradesh
Categoria: Altra
Industria: Banking Financial Services Investment Banking
Posizione: Not Applicable
Tipo di lavoro: Full-time
Contenuto del lavoro
Job Purpose- Execute all aspects related to branch operations in a timely and effective manner
- Ensure effective customer service
- Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers
- Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance
- Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customers
- Support the branch operations officer in book-keeping and maintenance of documents
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
India-Uttar Pradesh-Noida
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Dec 28, 2023, 7:09:07 AM
Scadenza: 20-06-2024
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