project Coordinator

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Job Description – Event Coordinator

To serve the growing needs of Pearson’s clients around the world, the Event Coordinator is responsible for supporting the Event Manager in the development, implementation, delivery, and ongoing management of unique test delivery solutions.

The appointed individual will report to the Event Manager and will help establish and maintain testing venues throughout the world with a concentrated focus on the SAARC region. The Event Coordinator will assist in researching, identifying, and negotiating with multiple vendors from various fields to ensure adequate test delivery venue coverage and associated invigilation services around the world.

It is the responsibility of the Event Coordinator to ensure that client program requirements are planned for and appropriately implemented in all associated testing venues. This role is also involved in ensuring that quality and security requirements are met, and that process improvements and increased efficiencies are identified.

Other responsibilities of the role include invoice and data collection/coordination, working to set timelines, planning, and negotiating priorities. The Event Coordinator will liaise with other teams within Pearson organizations and external 3rd party suppliers. The Event Coordinator will ensure company and client quality standards are adhered to, ensuring effective communication, and reporting internally.

Key Responsibilities

• Responsible for supporting and implementing testing solutions for multiple events during the year system.
• Support the Event Manager in ensuring that client satisfaction levels are achieved to a high standard and issues are recognized, documented, and resolved Coordinate with other PVUE functions & vendors for smooth functioning of the event.
• Liaising with the wider team, and agencies where appropriate, to help deliver successful testing events in locations around the world.
• Work with the team to ensure adequate capacity is provided for test events and assist in developing contingency plans for each event.
• Develop strong relationships with wider Pearson colleagues to maximize the effectiveness of testing event coordination.
• Support exam deliveries for multi-model platforms used by Pearson VUE for Event deliveries.
• Provide candidate, client, test center & vendor support through multiple communications channels.
• Team management as and when required to support events.
• Supporting other initiatives as provided by the Event Manager where appropriate.

Key Activities

• Research, identify, and secure testing venues and invigilators to meet the requisite footprint for testing events.
• Contribute to a range of exam preparation and delivery tasks.
• Work with the team to ensure the provision of appropriate training and supporting documents for successful exam delivery.
• Coordinate activities associated with the invoice payment process for 3rd Party Suppliers
• Work to ensure support hour coverage.

Essential Experience and Qualifications

• Familiar and comfortable working in rotational shifts & offs
• Demonstrated experience with coordinating a range of event types and/or projects
• Enthusiastic, energetic team player who can work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required
• Required education- bachelor’s degree
• Ability to work positively within a wider team
• Experience in providing application support
• Demonstrated experience in coordinating multiple tasks to meet deadlines
• Ability to exceed customer expectations
• Ability to adapt to new business practices and respond positively
• Excellent English, both written and verbal
• Fully familiar with the Microsoft Office suite and associated packages
• Demonstrated experience working with Excel - intermediate to advanced skills
• Ability to succeed under remote supervision

Desirable Experience

• Experience coordinating logistics associated with events or exam delivery
• Invoicing and budget coordination desired
• International work experience and cultural awareness preferred

Required Competencies

• Attention to detail and multi-tasking skills
• Strong organizing & time management skills
• Team player and collaborative working
• Client and People Management skills
• Customer Focus
• Effective Communication
• Commitment to Improving Quality
• Note: Please note this is a contractual position for 1 month only.