Key Account Manager

☞ Tata AIA Life

View: 104

Update day: 14-05-2024

Location: Dhanbad Jharkhand

Category: Insurance

Industry:

Salary: ₹3,00,000 a year

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Job content

A.Position Overview

Position Title

Key Account Manager


Department

Central Bank of India


Level/ Band

Executive


Role Summary:

- Visit partner branches and interact with Bank branch managers

- Ensure sales targets assigned are met on every parameter

- Interact with customers to explain the products and solutions

- Help branches mapped to her/him help achieve insurance sales targets

B.Organizational Relationships

Reports To

Area Manager


Supervises

NA


C.Job Dimensions

Geographic Area Covered

Branches


Stakeholders Internal

Supervisors, Ops, Underwriting, Legal


External

Central Bank – Channel Partner


D.Key Result Areas

Partner and Client Management

· Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
· Interact with the Bank branch teams and customers to explain the products and promote the brand
· Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
· Drive local contests and engagements to engage teams
· Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
· Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity

· Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner

· Aid the bank branches to adopt new processes and technology


Ensure sales targets assigned are met on every parameter

· Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
· Allign partner to ensure both teams are working towards the same goal

Customer service

· Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.

E Skills Required

Technical

· Good product knowledge
· Working knowledge of MS Office

Behavioral


Essential

Desired


Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising / Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

F Incumbent Characteristics

Essential

Desired


Qualification

Graduation

Post graduate/Insurance specific training


Experience

2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable


CTC

3 lpa

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Deadline: 28-06-2024

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