Operation Manager - Marketing

☞ Tide

전망: 106

갱신일: 01-06-2024

위치: Delhi Union Territories

범주: 마케팅 / 홍보 매상

산업: Financial Services

수평: Mid-Senior level

직업 종류: Full-time

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작업 내용

Department - Member Accession Marketing

Who are Tide?

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What Are We Looking For

As an Operation Manager - Marketing you’ll work closely with the Digital Marketing Team. The role provides a holistic opportunity to learn, experiment and build hands-on expertise. You will use coordinate with product, data science, legal teams solve various engagement related problems like campaign analysis, report automation, and offer tracking. You’ll help optimize campaigns, product flows and ensure daily reporting for Tide India marketing team. To be successful in this role you will need high attention to detail, analytical skills and eagerness to learn. We are a small team of highly capable people who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some Of The Things You’ll Be Doing

Collaborating with cross-functional teams such as business, technology, data science, and legal teams to construct roadmaps and project plans.

  • Demonstrating customer obsession by delving into data to formulate hypotheses for campaign optimization.
  • Managing large datasets and creating reports to derive business insights.
  • Adapting to ambiguity and conducting root cause analyses for key business metrics.
  • Identifying opportunities to enhance efficiency in data, reporting, and processes.
  • Taking ownership of dashboards containing detailed performance metrics and data visualisations.

What Makes You a Great Fit

  • Proficiency in dashboard building and publishing to the leadership team.
  • Good understanding and experience in SQL.
  • Experience working with cross-functional teams within a software organisation.
  • Quick learner, multitasker, and flexible with projects.
  • Analytical and data-driven with a strong focus on Key Performance Indicators (KPIs). Well-versed in conversion metrics and both quantitative and qualitative data.
  • Experience within FinTech, B2B SaaS, B2C, or other technology industries.
  • Experience and expertise in transaction reconciliation, ensuring accuracy in financial transactions and records.
  • A comprehensive understanding of cashback programs, including familiarity with their structure, operation, and nuances. Deep understanding of how cashback is calculated, processed, and managed within a business context.
  • Proficiency in Microsoft Excel /Google Sheets is crucial for the role.
  • Should demonstrate clear and logical thinking, especially when dealing with complex financial data and reconciliations.
  • Minium 5+ Years of experience

What You’ll Get In Return

  • 25 days holiday
  • Additional health and dental insurance
  • Fully covered Multisport card
  • Food vouchers
  • We invest in your development with a 40,000 INR professional L&D budget per year and up to three L&D paid days off
  • Snacks, light food, drinks in the office
  • Enhanced family-friendly leave
  • Flexible working

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is hea
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마감 시간: 16-07-2024

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