Manager Learning & Development & Knowledge Management (M/F/D)
View: 101
Update day: 28-05-2024
Location: Chennai Tamil Nadu
Category: Education / Training
Industry:
Job content
- Partner with stakeholders to arrive at the right solutions with end user perspective in mind
- Demonstrate strong curiority to understand customer and their needs to be able to consult and influence right solutions approach
- End to end partnership with Learning Leads to ensure meaningful design and flawless execution
- Build close partnerships with the GBS L&D Leads, HR Leads, Learning CoE and Externla vendors to ensure a coheseive approach to deisgn & development
- Stay connected to the global learning teams to leverage solutions and also represent GBS voice in to solutions deisgn early on
- Evaluate need for external vendors where necessary to design best in class learning interventions
- Build strategic partnerships with vendors for scalable & cost effective solutions.
- Elicit, model, maintain, and prioritize all requirements for implementation of service management solution(s) across Global Business Services
- Drive the evaluation, design, development, testing and implementation of enterprise service management solution and provide input into the unified employee experience design; specifically manage the development of a user friendly,
- Collaborate with Function leaders to ensure consistency in processes, metrics, and continuous improvement of processes
- Collaborate across GBS capabilities and GBS hubs to ensure two-way communication between the function and GPO (feedback, requirements, operational needs as related to process improvement)
- Support process owners in change management related to launch and adoption of service mangement solution across GBS hubs, as well as GBS customers.
- Support function leaders in planning future roadmap/strategy for processes
- Operations Center Leads
- Function leaders
- GBS Senior leadership leaders
- Experience : 10-15 yrs( KM and L&D)
- Exceptional communication skills. Proficiency in English language.
- Ability to work collaboratively and proactively with multi-functional and multi-cultural teams
- Broad understanding of the current and emerging service management trends and developments
- Experience with IT platforms used within Global Business Services
- Experience in Service Management organizations including support for: design, configuration, development and implementation
- Deep Design L&D technical & domain trainings is a must
- Experience in global companies or roles is a must
- 6+ years relevant work experience in the accounting / business area;
- Degree in Accounting, Business Management, Economics or related areas;
- Proven work experience in people management / demonstrated ability to manage a medium-sized team
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
Deadline: 12-07-2024
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