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Job content

Openings: 1

Location: Pune

Job Description

Requirement/ Knowledge & Expertise:

  • Over 3+ years Dynamics CRM/365 consultancy experience
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365, Dynamics CRM 2016/2015
  • Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales & Marketing
  • Experience of providing Pre-Sales Demonstrations
  • Excellent communication and problem-solving skills
  • Microsoft SQL Server understanding
  • Ability to create high-quality functional documentation and strong requirements gathering skills.
  • Good team player with excellent verbal and written communication skills
  • Hands-on experience architecting solutions that involve CRM customization to include server-side code, custom business logic, integration modules, workflow assemblies, and plug-ins.
  • Experience with Canvas and Model-Driven Apps Microsoft Power Platform would be a plus:
  • Understanding of Dynamics 365 data structures
  • Understanding of Power Apps
  • Understanding of Flow
  • System Integration design experience
  • Performance optimization
  • Ongoing Dynamics 365 F&O, Retail and Customer Engagement support

Key Responsibilities/ Job Summary

  • Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end-users utilizing primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
  • Business and process analysis
  • Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
  • Liaising with developers and clients – act as a point of communication
  • Customizing Objects, Entities, Sales Life Cycle (Forms, Classes, Data Dictionary and Reports etc.).
  • Customize and optimize CRM SQL Server database applications in support of business functions
  • Must understand the functionality of Microsoft CRM Modules.
  • Actively involved in the integration projects between Microsoft Dynamic CRM and third-party products.
  • Quality Assurance & Documentation
  • Responsible for providing business and application consultancy to clients.
  • Must understand the technical details & identify the doable & not doable quickly.
  • Assist data migration from the legacy systems in the respective areas.
  • Prepare technical design documents.
  • Prepare installation/ configuration document.
  • Provide front-end Dynamics CRM development capabilities. Assist with unit testing, integration testing, and user acceptance testing prior to production deployment
  • Able to collaborate with the team and have a strong desire to excel. Must be able to work independently as well as a team player and can manage own workload.
  • Excellent interpersonal/communication skills.
  • Designing/architecting solutions that involve CRM customization to include server-side code, custom business logic, integration modules, workflow assemblies, and plug-ins.

Preferable skills

  • Excellent business communication skills (written/Oral)
  • Minimum exposure to 2 product versions
  • Implementation Project Experience
  • Upgrade Project Experience
  • Integration Experience
  • Should be able to Build and Lead the Team
  • Highly confident with providing support and training to users
  • Self-Starter with ability to handle multiple tasks and shifting priorities
  • Business analysis
  • Client facing skills
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Deadline: 13-07-2024

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