Muthoot Online interview For Customer Care Executive (Karnal Region)

View: 106

Update day: 06-05-2024

Location: Bilaspur Chhattisgarh Ambala Haryana Karnal

Category: Finance / Bank / Stock Insurance

Industry: Banking

Position: Customer Care Executive

Job type: Full Time, Permanent

Salary: ₹ 1,00,000 - 1,75,000 P.A.

Experience: 0 - 1 years

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Job content

The Muthoot Group is hiring for Customer Care Executive.

Interview Process:

Telephonic / Whatsapp Video call only.

Resume Reporting Mail Id: hrkrl@muthootgroup.com.

Contact Person: - Mr. Anoop P Nair

Contact Number: - 8129602205

Job Role: - Customer Care Executive

Job Location:- Ambala, Karnal, Bilaspur,Kotdwara

Minimum Qualification: - Graduation - Regular. (Excluding B.Tech /BCA)

Candidate’s age must be below 30 years

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

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