Analyst – NSE - BSO - UX and Dev

Analyst – UX and Dev – Deloitte Support Services India Private Limited

Join the team which provides dedicated content management support to the UK Digital team, delivering quality, timely page builds and updates to the corporate website, associated external platforms and the intranet. We are specifically looking for professionals with technical knowledge and experience in content management systems – (preferably Adobe Experience Manager and HTML).

Work you’ll do

As a member of the Digital team, you will be responsible for:

• Provide day to day support for content postings on web platforms (Adobe Experience Manager)
• Follow established document workflow standards for publishing and processing content
• Follow Deloitte standards for creating HTML pages
• Searching the database to confirm submitted content is not a duplicate of materials already published in the portal. Cleanse documents to remove client confidential information based on the confidentiality and intellectual property guidelines.
• Checking for completeness and consistency of content (content management)
• Communicate with Belgium clients for projects including project planning, reporting
• Derive insights and develop client recommendations
• Collaborate with subject matter experts to design solutions
• Build industry and services knowledge
• Manage web inquiries and RFP leads via Deloitte.com
• Proactively interact with the Belgium Digital team in managing the project pipeline and volumes of publishing
• Manage projects to ensure agreed upon deadlines – following efficient workflow requirements – to meet stakeholder expectations
• Ability to grasp the fundamentals of work, learn new technologies and processes
• Work with the technology teams for testing new platform functionalities and reporting issues, carry out SEO exercises for optimum user/visitor experience

Work Location: Hyderabad

Shift Timings: 11 AM to 8 PM

The team

The Internal Client Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like digital, research, financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications

Required:

• Bachelor’s / Post Graduate Degree
• 1- 2 years of relevant work experience, preferably in a content management/knowledge management organization
• Basic knowledge of Adobe Experience Manager (AEM); SharePoint / O365; InfoPath, Workflows
• Ability to work across cultures and in a virtual environment
• Proficiency in MS Office, specifically MS Word and PowerPoint; basic knowledge of MS Excel is an advantage
• Good client management and relationship building skills
• Good written & oral communication skills
• Teaming skills
• Ability to work under pressure

Preferred:

• Knowledge of branding and content workflow guidelines standards
• Strong organizational skills and attention to detail
• Positive attitude and presence, ability to interact with many levels, ability to face and deal with problems/issues in a mature and professional manner

How you will grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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