ASSOCIATE CONSULTANT

Chennai

4.5-8 Years

INDIA

Responsible for engineering and implementation of provider network updates. Platform Roll outs in support of IOS-XR / IOS-XE devices. New configuration development and deployment for Provider Network Edge routers, associated to EPNM system updates, and setup to have EPNM installed into Production. Support development/automation activities via the coordination with the Network Services Network Engineers and development of the Netbrain platform for automating Mapping, Discovery, and daily actions/activities. Reduce manual activities performed by the Network Engineers (example: SOI network review - prior to SODVAL). Work with Compliance team in developing automated activities to prevent/reduce manual intervention for compliance actions. Network Fault Isolation and Repair; External Carrier Fault Resolution, and Maintenance activities. As well as Major Incident focus and related Break/Fix Change management. Responsible for engineering and operations of software-defined data center (SDDC) networking central to USAA’s Colo strategy. Arista leaf-and-spine network engineering and operations. Conduct peer review and testing for other PCN team members. Tier 3 incident support for Arista networks. Focused on Network Operational Data Store, which provides accessible dictionary of network elements to Ansible playbooks. Assist to expand NODS to enable identifying CIs missing from SNOW. Enable visualization of NODS data using Tableau. Provide automation for reporting and evidencing of key ITGCs (esp. patch management, baseline compliance, and other time-consuming activities). Manage network management platforms (Cisco Prime, DNAC, DCNM, EPNM, NetScout, NetBrain, DX NetOps, and Cisco Collector). Ongoing administration and support of those tools, including supporting other network engineers who leverage those tools. Leading deployment of network tap aggregators and supporting Voice, Infosec teams who need access to those network taps. Focused on Network Operational Data Store, which provides accessible dictionary of network elements to Ansible playbooks. Assist to expand NODS to enable identifying CIs missing from SNOW. Improving extensibility and flexibility to extend API to full network fleet. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

B-Tech

1

Data Center-Network Data-Network Data

1402915BR