Loading ...
Loading ...
Customer Service Officer
Ver: 102
Dia de atualização: 09-05-2024
Categoria: Outro
Indústria: Banking Financial Services Investment Banking
Posição: Not Applicable
Tipo de empregos: Full-time
Loading ...
Conteúdo do emprego
Job PurposeExecute all aspects related to branch operations in a timely and effective manner. Ensure effective customer service. Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers.
Key Accountabilities
Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance.
Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customers .
Support the branch operations officer in book-keeping and maintenance of documents.
Job Duties & Responsibilities
Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions.
Process cash transactions, transfer transactions and clearing of instruments.
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits.
Process requests for new account opening, transaction updating etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements, and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities.
Required Experience
2-4 years Banking Experience
Education / Preferred Qualifications
Graduate preferably Banking/Commerce
Core Competencies
Excellent interpersonal and communication skills
Ability to build strong relationships with clients.
Responsible
Ability to meet deadlines.
Knowledge about internal/external regulations.
Technical Competencies
Good Computer Knowledge
Work Relationship
Team player
Self-motivated and takes initiative.
DBS India - Culture & Behaviors
DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity
India-Gujarat-Vapi
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Mar 8, 2024, 5:58:06 PM
Loading ...
Loading ...
Data limite: 23-06-2024
Clique para aplicar para o candidato livre
Reportar emprego
Loading ...
Loading ...
EMPREGOS SEMELHANTES
-
⏰ 28-06-2024🌏 Mehsana, Gujrat
-
⏰ 05-07-2024🌏 Vapi, Gujrat
-
⏰ 05-07-2024🌏 Vapi, Gujrat
-
⏰ 28-06-2024🌏 Ahmedabad, Gujrat
Loading ...
-
⏰ 25-06-2024🌏 Vadodara / Baroda, Gujrat
-
💸 ₹180,000/yr - ₹324,000/yr⏰ 05-07-2024🌏 Jamnagar, Gujrat
-
⏰ 18-06-2024🌏 Vapi, Gujrat
-
⏰ 16-06-2024🌏 Gandhidham, Gujrat
Loading ...
-
Liikunnanohjaaja / uinninvalvoja
Kirkkonummen kunta - Kyrkslätts kommun - Municipality of Kirkkonummi
⏰ 26-06-2024🌏 Vapi, Gujrat -
⏰ 01-07-2024🌏 Vadodara / Baroda, Gujrat