Purchasing Manager

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is currently looking for a Purchasing Manager to support our global purchasing (indirect) operations based out of Hyderabad office. The successful candidate will work in coordination with the Supplier/ Supplier Onboarding Team, Business, Contract Management, Legal and Risk team(s).

As a part of procurement team, you will connect all teams involved in the procurement process ensuring it is as efficient and cost effective as possible.

What you get to do in this role:

• Support the Requisition to PO process, contracts negotiation/execution, Supplier selection and assist with onboarding.
• Perform all aspects of the procurement process; including negotiate pricing, discounts, and payment terms with Suppliers, when appropriate.
• Resolve procedural, operational, and other work-related problems, such as: contract compliance and negotiation issues by coordinating with different teams.
• Drive performance and value through suppliers by conducting on-spot negotiations, RFQs, RFPs, as appropriate.
• Draft, negotiate and execute contracts in close collaboration with legal and stakeholders.
• Ensure compliance according to the Procure to Pay policies, SOX Controls, and guidelines while executing responsibilities.
• Work with internal development teams on implementation of any new features and enhancements.
• Work on process documentation and standardization.
• Lead/Support adhoc or strategic projects for procurement.
• Administrative activities, as required.

Qualifications

What we are looking for:

An energetic and ambitious procurement professional with 10+ years of experience working in a rapid growth company, preferably in a software domain.

• The candidate should be flexible to work independently with minimal guidance in a team environment.
• Should be comfortable with driving change across a global company.
• Ability to read complex situations and be proactive in solutions.
• Demonstrate influencing and change management skills. Excellent follow-up and communication skills.
• Ability to multi-task and prioritize deadlines.
• Manage variation in volumes.
• Experience in handling diverse categories – IT, Marketing, Professional Services, Facilities, Contingent workforce, etc.
• Work effectively across time zones with key stakeholders based across geographies.
• Working knowledge of SAP or other Tier I ERP systems.
• Advanced knowledge on reviewing/drafting procurement contracts.
• Analyze data to prepare reports for leadership Tableau or Power BI is an advantage.
• Critical thinking, a must.
• A record of continuous process improvement.
• An ability to prioritize, assess, and determine the status of issues.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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