Quote to Cash (Q2C)

• Skills- Quote to cash cycle, Quotation, Quoting, servicing quotation, sales order processing, pricing, excellent comms as it’s a front ending role, OTC background, Order management background.
  
• Look for people from OTC working in OM with quotation process and should be into client/vendor handling.
  
• Targeted companies- Infosys/Infosys BPM (Cisco process), HP, Accenture, Dell, Lenovo, Wipro, Oracle, CTS, Capgemini

Please find the JD below.

Activities:

• 
  Work with Sales and Account Management to strategize and develop product pricing for prospective and existing business while ensuring its competitiveness and alignment with corporate objectives.
• Perform complex business and systems analysis work, root cause analysis and provide forward thinking, long term technical solutions; conduct requirements gathering/analysis following the Agile methodology
• Identify and collaborate effectively with various business stake holders globally to solve key business challenges through implementing best practice solutions involving process change, configuration, and or customization.
• Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context
• Ensure regular Agent follow-ups on all pending quotes (as required) and status updates for all system generated quotations, seeking further information to facilitate cross-selling / provision of additional services and greater awareness of competitor pricing & strategy
• Management of day-to-day priorities and tasks; shifting frequently as situations demand. Balance financials with operational and strategic needs while remaining sensitive to client deadlines and the overall goal.
• Coordination of Company responses to client and prospect requests for proposal
• Maintain a working knowledge of legal considerations, compliance and restrictions that affect moving pricing.
• Perform impact analysis of the current business process, understand best practices, identify gaps, define future state system process flow.
• Responsible to design and document cross-functional and global solutions for major enhancements or projects.
• Develops functional designs for applications, integrations with third party products and conversions
• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
• Reviews functional designs and obtains sign-offs with the cross functional business and IT teams
• Improves systems and processes by studying current practices and designing modifications
• Advises on solutions prepared by peers or supporting team, and champions good design practices
• Successfully graduating the training plan attached to the position and the tasks
• Updating the working procedures periodically
• Maintain and develop relationships with relevant markets and client serviced by team and all major customers within those markets as appropriate
• Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager

• India – Any graduate from a recognized university
• Relevant years of experience
• Good written and spoken communication skills
• Possess ability to handle multiple tasks at a given time
• Demonstrate ability to collaborate and partner with internal and external stake holders

Experience required:

• Industry Experience - Services or hi-tech industry
• Worked on SAP, CPQ and Salesforce
• Process/Domain Experience: