Senior Advisor, IT Architecture

Job Title

Join us as a Senior Advisor, (I8) on our IT Architecture team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Advisor you will be responsible for

• Design solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure
• Use expertise to prepare specific and detailed solutions based on latest product platforms covering high end servers, storage, Hyperconverged Infrastructure, backup, and recovery solutions
• Compose applicable services agreements (e.g. Statements of Work, SLA documentation, etc) that specify staffing, deliverables, commitments, risk, and project management aspects of a solution on areas like Cloud computing, high performance computing, virtualization, migration, datacentre consolidation etc.

You will:

Be part of the Global Solutioning (GS) BU which supports Services Sales Organization responsible for maximising services mix attached with the enterprise product portfolio. You will be working as ‘Presales Solutions Architect’ focusing mainly on custom ‘Deployment and Support Services’ and to a certain extent ‘Consulting Services’.

• Assist the services sales organization and related Practice Areas as technical/industry subject matter experts
• Support deal negotiation and closure to include transition support to service delivery
• Serve as a services subject matter expert to both internal and external customers
• Follow all organizational standard operating procedures relative to cost modelling, approvals and reviews, and all other associated workflow, documentation, and deliverables
• Participate in applicable win-loss reviews and incorporates learnings into future solutions

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Sound experience on following product portfolio and technology areas-

• Enterprise Product Portfolio – Servers, Blades, Switches, Storage, Data Backup, and recovery, Converged and Hyperconverged Technologies, High Performance Cloud Computing
• Technology Areas –Virtualization, Networking, Server and Storage Integration, Cloud Computing, Clustering, Migration, Data Backup and Recovery, Datacenter Consolidation, DR Solutions
• Subject matter expert in at least one service area or technology and broad understanding of multiple service areas and technologies
• Skills and experience in constructing complex service solutions in the IT services market
• Advanced understanding of services related processes and technologies
• Understanding of services P&L and knowledge of assessing operational risk on profitability and impacts to service delivery
• Skills and understanding of the industry best practices and methodologies to tie dissimilar components together into an aggregate system
• Complete understanding and ability to construct, tailor, and negotiate service contracts (e.g. Statement of Work Document) for both customer engagement and partner provisioning

Experience

• 8+ years of related experience in a professional role with a bachelor’s degree

Desirable Requirements

• Candidates with experience in customer facing role would be preferred
• Having hands on experience would be an added advantage

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and can do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 20 Aug 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.