Senior Consultant

Job content

Job Description

At Oracle NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, Oracle’s NetSuite global business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.

At Oracle NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point?

Job Summary:
We are currently seeking a Senior Consultant to work on the Functional consulting team within Oracle NetSuite Professional Services. This position requires heavy interaction with customers, NetSuite implementation teams, and NetSuite partners. This individual will be a part of the team that assists customers with implementing NetSuite.

The Senior Consultant position is responsible for the delivery of implementation services for Oracle NetSuite customers in a post-sales environment. Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer’s satisfaction. The Senior Consultant is expected to assist in any sales engagement that may arise with existing customers and in some instances, work directly with the Sales and Account Management team to close those opportunities. The successful Senior Consultant must have a passion for helping customers find creative ways to more effectively run their businesses. Finding new ways to constantly improve the satisfaction and loyalty of our customers is a top priority. Working with aggressive timelines and a full customer portfolio is required.

Responsibilities include:
Gather and document customer business requirements

Work with customers to configure NetSuite software to support customer business requirements

Architect solutions for complex business requirements which may include complex configurations and/or complex technical components

Define detailed functional requirements for automations and integrations to NetSuite

Work with technical teams to design and test automations and integrations

Perform quality reviews of deliverables developed by other team members

Collaborate and communicate with Project Managers and colleagues to facilitate on time and on budget project delivery

Achieve or exceed billable utilization targets

Continue to increase product knowledge and pursue relevant certifications

Support the sales cycle through solution review and feedback, and assistance with scoping and estimation

Shift range between 7 pm and 6 am

Preferred Qualifications/Skills include:
Experience with defining requirements for complex customizations and integrations

Project team leadership experience

Ability to influence customers to modify current business practices, as required

Ability to manage scope and expectations with the customer

Strong communication skills

Strong presentation skills

Ability to establish credibility and rapport with internal and external stakeholders

Ability to work within project teams, and collaborate cross-departmentally

Ability to communicate effectively with functional and technical resources

Ability to guide customer based on leading practices

Ability to manage multiple projects

Experience with software in a SaaS environment including any experience with Accounting, Sales Force Automation, Marketing Campaigns and Web presence

Consulting experience with QuickBooks Great Plains/Microsoft Dynamics, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite

Pre-sales consulting experience

Bachelor’s degree, preferably in Accounting or Management Information Systems

Master’s degree or post graduate coursework preferred

6+ years of overall relevant professional experience, including ideally 2+ years of NetSuite ERP package solution implementations. NOTE - competing vendor solution experience may be considered

Broad industry vertical experience in either or both of the following sectors: manufacturing and wholesale distribution

Finance/accounting background a plus

Focused industry vertical solution experience a plus

NetSuite product certification a plus

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Email of Internal Contact

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.