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Senior Executive - Operations and Service
View: 103
Update day: 19-05-2024
Location: Karur Tamil Nadu
Category: Other
Industry: Financial Services
Position: Mid-Senior level
Job type: Full-time
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Job content
Job Purpose“This position is open with Bajaj Finance ltd.”Duties And ResponsibilitiesTo Ensure SLA Delivery for each process- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis & Sharing of best practices with team
- Ensuring Implementation of Policies & processes
- Coordination with various HO / Cross functional departments & providing feedback
- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region
- To Support all New Initiatives & functional Projects of the Function
- Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations
- Should be a post graduate preferably
- Should have collaborative work style to engage with peers & colleagues across the company.
- Should have excellent communication skills along with strong presentation and data analytics skills.
- Self-motivated and a self-starter
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Deadline: 03-07-2024
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