senior executive Publisher Acquisition & Support

☞ Panther planner

View: 102

Update day: 06-05-2024

Location: Gurgaon Haryana

Category: Printing / Publishing

Industry:

Salary: ₹35,000 - ₹50,000 a month

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Job content

Hiring in Udyog Vihar, Phase 1, Gurgaon

Sr. Executive- Publisher Acquisition & Support

Job Purpose:

  • Engage with stakeholders to determine project/software implementation
  • Evaluate in-bound queries to convert the free to paid customers
  • Assistance to the product support team to gather business requirements related to features,
  • functionalities, to create well-articulated and visual scope documents for the team & clients
  • Maintain a log of the customers using the platform, provide demo over calls/ video- conferencing for
  • on-going changes/ new requests/ implementations/ acquisition across different stages of life-cycle.
  • Creating visually appealing presentation & deliver to the publishers while on-boarding to help them
  • understand the product, features
  • Assisting in Marketing support to the marketing team for a list of features which can be communicated
  • to clients via a B2B route.
  • Assist in resolving customer queries (B2C) via in-house customer service desk
  • Team Player, to work cohesively with a team of programmers, senior engineers, Project Managers, QA
  • and Directors.

Skills/Qualifications:

  • Strong communication skill, Client management, Ability to work in a team.
  • Anticipate issues, think proactively, and use critical thinking skills to plan stakeholder elicitation
  • sessions.
  • Working knowledge of content management systems, publishing process & web technologies
  • Technical skills and a previous education in Engineering is an added plus.

*

Educational Qualifications:
*

  • MBA (Marketing/ IT)/ B.E./ B.Tech (CS, EC, IT) M.Sc. IT, BBA with relevant experience

Personality Traits: *
*

  • Good communication skills. Ability to work in a challenging environment, Zeal for learning.

*salary 4LPA TO 6LPA

CALL@8810309929

EXP-2 YRS TO 4 YRS

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Schedule:

  • Monday to Friday

Experience:

  • total work: 2 years (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 8810309929

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Deadline: 20-06-2024

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