Senior Instruction Designer

Content Consultant

Qualification:

• Bachelors/Masters in English Literature

• Bachelors/Masters in Mass Communication.

• Bachelors of science or Bachelors of Engineering or Technology.

• Bachelors/Masters in Arts.

• Bachelors/Masters in Economics.

Responsibility:

Requirements Gathering and Analysis:

• Attend walkthrough sessions with SMEs.

• Understand and gather requirements from SDLC documentation.

• Conduct needs analysis.

• Devise design strategy for learning.

• Devise content strategy.

• Devise documentation strategy.

Content Creation:

• Ability to take ownership of more than one project from a delivery perspective.

• Implement new ideas that are in line with what is hapenning in the industry.

• Work on estimations for varied kinds of deliverables.

• Contribute towards updating knowledge assets.

• Stay abrest with the latest trends in the industry.

• independently create content deliverables.

• complete understanding of learning and documentation strategies.

• Complete understanding of content strategy.

• implement lessons learnt and best practices from prior projects.

• understand SEO principles.

Project Management:

• Independently manage small sized projects.

• Track and report metrics.

• Optmize resource utilization.

• Track delivery milestones.

Review:

• Performs regular reviews to ensure content is current and adheres to quality standards.

• Adhering to productivity metrics defined.

• Capture defect density to ensure reduction in defects in subsequent reviews.

Training:

• Focus on learning and acquiring new skills.

• Focus on attending product trainings in order to enhance the quality of the documentation.

• Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.

• Able to conduct trainings for entry level recruits.

Team Building & People Management:

• Participate in team building activities.

• Contributes to such activities positively.

• Provides leadership to team members.

• Coaches team to get up to speed with respect to new trends/tools/concepts.

• Identify programs and certifications relevant to Associates’ aspirations and project requirements.

• Resolve / manage conflict within the team.

• Define teams goals.

• Set stretch targets and outline performance expectations.

• Track performance against the same periodically.

• Identify, groom, reward and develop high performers.

• Conduct appraisals.

• Guide and mentor team members to ensure quality delivery.

• Organize team initiatives on a periodic basis.

Process Adherence and Delivery Excellence:

• Adhere to defined learning and content processes (DDLC process).

• Identify areas of process improvement.

• Deliver projects and with quality and on time.

• Minimize rework and develop reusable assests, whereever possible.

• Tracking the allocation on the project for billed time.

• Able to endorse and practise innovation and customer satisfaction.

• Execute Content Audits.

Market Research and Industry Engagement:

• Research on industry trends to understand value adds that can be suggested to the client.

• Participate in Content submissions for internal and external competitions.

• Join groups or as individuals in creating new ideas/Proof of Concepts as service offerings for the customers.

• Present papers in conferences.