Senior Representative, Business Operations (I3)

Senior Representative, Business Operations

We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Join us as a Senior Representative on our Business Operations team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

Start this section with a short paragraph an overview of the job in 2-3 sentences include the selling points of the role following this format approx.: As a Senior Representative, Business Operations, you will be responsible for managing the end to end Bookings process. You will work with Internal support teams, VMware and Customers to ensure timely processing of the requests.

You will:

• Assist DTS Sales, and Financial Controllers in various stages of pre-delivery to booking (services only) deals in SAP
• Create shell quotes in MyQuotes and links/or unlinks to Opportunity in Salesforce (EMC and Dell instances)
• Confirm MyQuotes has the correct Sales Rep Splits, and percentages
• Ensure paperwork is revenue recognition compliant for booking submissions
• Merge appropriate booking documents into a PDF file and log case with GRO to submit booking
• Notify Financial Controllers of price floor break approval status upon quote submission in MyQuotes as needed
• Follow up w/ Account teams on final sales order numbers and any concerns from GRO
• Act as a liaison between Finance/ Delivery/ GRO/ GRA/ Legal/ BusOps/ PDMs/ PAs/Tax/PMO /Solutioning
• Utilize and maintain Consulting Bookings Mailboxes and booking trackers for all requests by Geo
• Ensures on VMware Resell and Pass Thru orders that all paperwork meets financial requirements for processing

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 1.5+ years of working knowledge on Bookings process
• Knowledge on creating Quotes in MyQuotes and creating Opportunity in SFDC
• Knowledge on handling queries from relevant parties involved in Bookings process
• Working knowledge of MyQuotes, Vendavo, SAP, DMS & SFDC (EMC and Dell Main)
• Flexibility of working in shifts 24x5
• Excellent verbal and written communication

Desirable Requirements

• Graduation in any stream

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: DD Month YYYY

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.