Senior SOC Analyst/Cybersecurity

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of ‘Senior SOC Analyst’

Job Profile:

Cybersecurity Monitoring and Threat Detection Team are charged with efficiently and effectively monitoring the HSBC global technology and information estate 24x7. The team’s mission is to detect the presence of any adversary within the estate, quickly analyse the severity and scope of the issue and work with the Cybersecurity Incident Management and Response Team to contain, mitigate and remediate the incursion. In addition, the team is responsible for constantly improving its detection capability through attack analysis and ensuring that the appropriate security event information is being fed into the team and that the alerting rules are tuned for maximum effectiveness.

Analysts are responsible for monitoring multiple HSBC networks simultaneously using the latest threat detection technologies to detect, analyse and respond to cyber security incidents. The Analyst will follow detailed processes and procedures to identify and analyse these incidents, escalating to and supporting more senior analysts based on the severity and potential impact of the incident.

Principal responsibilities:

• Monitoring the entire global HSBC technology and information estate for new attacks and log them to appropriate systems.
• Triaging potentially malicious events to determine severity and criticality of the event.
• Responding to alerts from the various monitoring/detection systems and platforms within defined SLAs.
• Following detailed processes and procedures to analyse, respond to and/or escalate cyber security incidents.
• Supporting cyber security incidents through to eradication and feedback lessons learned, in to improved cyber resilience.
• Analysing network traffic using a variety of analysis tools.
• Monitoring security appliance health and perform basic troubleshooting of security devices; notify security engineering as necessary for malfunctioning equipment.
• Analysing malicious artefacts obtained from network monitoring with a focus on generation of threat intelligence and service improvement.
• Identifying and developing new ideas to enhance our detection capability (Use cases) and mitigations (Playbooks) across the security platforms.
• Reviewing and validating new Use Cases and Playbooks created by Cybersecurity colleagues.
• Researching emerging threats and vulnerabilities to aid in the identification of cyber incidents.
• Applying structured analytical methodologies to maximise threat intelligence growth and service efficacy.
• Supporting handovers to other teams and countries at the start and end of the working shift.
• Contributing to the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes.
• Training, developing and mentoring colleagues in area(s) of specialism.
• Collaborating with the wider Cybersecurity (and IT) teams to ensure that the core, underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose.
• Identifying processes that can be automated and orchestrated to ensure maximum efficiency of Global Cybersecurity Operations resources.
• Promoting a “self-critical” and continuous assessment and improvement culture whereby identification of weaknesses in the bank’s control plane (people, process and technology) are brought to light and addressed in an effective and timely manner.
• Supporting engagement in support of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security awareness and help to evangelise HSBC Cybersecurity efforts and success.

Requirements:

• Good investigative skills and insatiable curiosity.
• Instinctive and creative, with an ability to think like the enemy.
• Strong problem-solving and trouble-shooting skills.
• Strong communication and interpersonal skills, with proven ability to communicate technical topics to diverse audiences.
• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
• Ability to learn quickly through hands on experience.
• Experience defining and refining operational procedures, workflows and processes to support the team in consistent, quality execution of monitoring and detection
• An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.
• An understanding of organisational mission, values and goals and consistent application of this knowledge.
• Self-motivated and possessing of a high sense of urgency and personal integrity.
• Highest ethical standards and values.
• Knowledge of cyber security principles, global financial services business models, regional compliance regulations and laws.
• Good understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines, CIS and NIST standards.
• Ability to speak, read and write in English, in addition to your local language.

Technical Skills

• Experience analysing logs for indicators of compromise, collected from various network monitoring devices such as firewalls, IDS/IPS, web proxies, email filters, etc.
• Excellent knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM) tools, use of “Big Data” and Cloud-based solution for the collection and real-time analysis of security information.
• Good knowledge and demonstrated experience of common cybersecurity technologies such as; IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc.
• Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc.
• Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suites.
• Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation.
• Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards
• Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems.
• Functional knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google.
• Basic knowledge and demonstrated experience in common cybersecurity incident response and forensic investigation tools such as: EnCase, FTK, Sleuthkit, Kali Linux, IDA Pro, etc.

Qualifications

Desirable:

Industry Experience and Qualifications

• Candidates will be evaluated primarily upon their ability to demonstrate the competencies required to be successful in the role, as described above. For reference, the typical work experience and educational background of candidates in this role are as follows:
• 5+ years of experience in similar cyber security analyst role
• Experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector
• Industry recognised cyber security related certifications including; CEH, EnCE, SANS GSEC, GCIH, GCIA and/or CISSP
• Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website

***Issued By HSBC Software Development Centre***