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Service Delivery Engineer

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us as an Engineer on our Professional Services team in Bangalore to do the best work of your career and make a profound social impact.


What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

  • Administration of Sybase, Sybase IQ and DB2 environment.
  • Installation of Sybase, Sybase IQ and DB2 environment globally.
  • Installation, Configuration, upgrade and Maintenance of heavy Sybase replication server environment.
  • Manage various OS and Database specific upgrades on Linux environment.
  • Manage database spaces which include Unix FS administration/creation of raw devices on Linux for Sybase, Sybase-IQ and DB2.
  • Manage technical projects that support key initiatives within the firm.
  • Build Automation tools to reduce manual executions of daily activities by writing shell scripts and Perl programming.
  • Troubleshooting database and other problems.


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 3 to 7 years’ experience as a DBA supporting large scale implementation
  • Strong experience in Sybase database administration, maintenance and implementation in a complex system environment
  • Extensive exposure to Sybase 15.x, 12.x database administration under Linux platform.
  • Experience with UDB/DB2 administration
  • Strong Sybase Replication experience (Replication Server 15.x, 12.x) and knowledge on Distributed Database Management System
  • Strong working knowledge on DBA tasks, troubleshooting and analytical skills
  • Sound knowledge on Unix OS, Perl Scripts, preferably Red Hat Linux


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: DD Month YYYY

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R109222
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Deadline: 20-06-2024

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