Specialist - Insurance

Skill required:Insurance - Property and Casualty Underwriting

Designation:Bus Process Delivery Specialist

Job Location:Gurugram

Qualifications:Any Graduation

Years of Experience:7 - 11 Years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

You will be aligned to our Financial Services, Banking, Insurance, and Capital Market vertical which is focused on helping clients with their operations & investment portfolios.The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services.In this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language)

What are we looking for?

Adaptable and flexible,Agility for quick learning,Ability to meet deadlines

Roles and Responsibilities

In this role, you need to analyze and solve increasingly complex problems. Your day to day interactions is with peers within Accenture. You are likely to have some interaction with clients and/or Accenture management. You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments. You will need to consistently seek and provide meaningful and actionable feedback in all interactions. You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients. Decisions that are made by you will impact your work and may impact the work of others. You would be an individual contributor and/or oversee a small work effort and/or team. As a team lead you will be expected to:Understand and effectively manage the team's governance and performance. Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner. Clearly communicate team goals and deliverables and keep the team updated on changes. Coach team members and provide the first level advice on procedures/methods. Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning. Maintain client relationships interface through regular connects and emails. Understand client priorities and problems & help translate actions for the team. Use innovation to identify opportunities to optimize processes, decrease costs and increase client value. Use data analytics and story-telling techniques to enhance the client journey ;Please note this role may require you to work in rotational shifts.