Sr.Product Manager

Sr. Product Manager

Ideal Start Date: ASAP

Location: Bangalore

At CommerceIQ, we are building the world’s most sophisticated E-commerce Channel Optimization software to help brands leverage Machine Learning, Analytics and Automation to grow their E-commerce business on all channels, globally. Physical constraints on shelf space are gone and consumer behavior controls the shelf, with constantly changing algorithms now managing what products are available to buy. Winning in eCommerce means beating competitors for digital shelf space and exposure, and that can only happen when consumer brands make these algorithms work to their advantage. That is where our platform comes in and helps top brands win in the eCommerce space.

In Q2 2020, US retail eCommerce (E-com) sales grew by 44.5% YOY, per the US Census Bureau of the Department of Commerce. Total E-com picked up nearly 5% points in the total retail market over just 1 Qtr, according to DOC, accounting for 16.1% of all retail sales in Q2. Retail incumbents like Walmart & Kroger are joining the likes of Amazon & Instacart to win the battle of supremacy.

At CommerceIQ, we’re building the world’s most sophisticated E-com Channel Optimization software to help brands leverage ML, Analytics and Automation to grow their E-com business on all channels, globally. Physical constraints on shelf space are gone & consumer behavior controls the shelf, with constantly changing algo’s now managing what products are available to buy. Winning in E-com means beating competitors for digital shelf space & exposure, by making these algorithms work to their advantage. That’s where our platform comes in & helps top brands win in the E-com space.

Principal Product Manager gives you an opportunity to shape the future and transform the industry. If you are excited about the opportunity to work with the smartest people from the industry on the most cutting solutions to help brands move to this new world, and generate billions of dollars of brand value, then this is the role for you.

Problems you’ll get to solve include:

• Machine Learning based demand forecasting and planning capability for world’s largest CPG brands like Kimberly Clark, Revlon and Nestle.

• How to prevent top brands from losing money through revenue leakage in the eCommerce space by optimizing pricing and promotions, along with supply chain.

• Mining shopping behavior changes and category insights from eCommerce data using Machine Learning and AI.

• Scaling the CIQ platform coverage by integrating with multiple retail platforms like Walmart, Kroger, Target etc.

• How to allow brands to go beyond campaign performance data and maximize digital shelf presence to consistently win at the moment of purchase through integrated advertising.

In this role you will:

• Own and drive the vision of our product roadmap, balancing short and long-term goals to scale.

• Become an ally to our customers, working directly with them to understand their use cases and product pain points.

• Evangelize eCommerce Channel Optimization (ECO) and the impact that AI and algorithms can have on our customers business.

• Work with our customer success and sales teams to collect and analyze feedback, understand market trends and synthesize into roadmap priorities and work closely with UX and engineering for execution.

• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

• Lead by example. Roll up your sleeves to ensure projects stay on schedule and meet our high standards of quality.

Basic Qualifications and/or Experience

• Bachelor’s degree with a technical discipline, MBA preferred.

• 11-15 years total experience, 9+ years of product management in software platform or SaaS solutions.

• Customer obsession-proven ability to develop innovative product solutions that are grounded in a deep understanding of customer needs.

• Experience translating customer needs and ideas into detailed product requirements.

• Ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.

• Experience with end to end product delivery, overseeing roadmap strategy and execution.

• Experience engaging and influencing both peers and senior executives

• Strong analytical and quantitative skills.

• Proven ability to use a data driven approach to back up assumptions and drive actions.

Preferred Qualities or Experience:

• Track record of having built successful enterprise analytics, Machine Learning or supply chain products.

• Experience with commerce back-end systems and processes.

• Experience at Amazon will be a huge plus.

Personal Traits:

Embodies CIQ’s Leadership Principles which borrow heavily from Amazon: Customer Obsession, Ownership, Think Big, Dive Deep, Deliver Results, Bias for Action, Invent and Simplify, Earns Trust, Hire and Develop the Best, Learn and Be Curious, Have Backbone: Disagree and Commit.

• Customer Obsession
• Take Ownership & Deliver Results
• Bias for Action
• Dive Deep
• Curiosity & Self-Learning
• Hire & Develop the Best
• Win as a Team
• Think Big, Take Bets, and Innovate