Team Lead, team lead

☞ Amazon

View: 101

Update day: 06-05-2024

Location: Ludhiana Punjab

Category: Administrative / Clerical / Assistant

Industry: IT Services IT Consulting Software Development Technology Information Internet

Position: Mid-Senior level

Job type: Full-time

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Job content

Description

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We’re seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead

Location: Ludhiana

Essential Functions
  • Job Description
  • A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. - Comfortable with reading, writing and communicating in English. - Proficiency in MS Excel
Key job responsibilities

We’re seeking a Team lead for our LM operations. In this role, you will be responsible for:

Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations

Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for associates.

Continuously improve the delivery process and attain a sustained level of delivery performance improvement.

Conducting 4M and 5S audits for the delivery station on a daily basis.

Stand-in for Area Manager.

Ability to manage day and night shifts.
Basic Qualifications
  • A completed Bachelor’s Degree from an university.
  • Ability to Deep Dive and develop innovative ideas for process challenges.
  • Driving performance metrics.
  • Strong verbal and written communication skills are a must.
  • Strong Bias for great customer service: Be able to effectively think from
customers’ perspectives and bring these perspectives into process and product improvements. Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders
  • Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Preferred Qualifications

A self-motivated person with the ability to motivate the Supervisor & associates.
  • 3-5 yrs of experience in managing a process and people as a lead.
  • Good people management skills.
  • Good analytical and problem solving skills.
  • Proficiency in MS Excel and Amazon system or similar systems.
  • Can be flexible to work in rotational Shift(Night and Day Shift).

Company - ATSPL - Punjab

Job ID: A2377894
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Deadline: 20-06-2024

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