Team Leader - Sales

☞ Talent Futures services

View: 108

Update day: 06-05-2024

Location: Noida Uttar Pradesh

Category: Other

Industry:

Salary: ₹25,000 - ₹30,000 a month

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Job content

Excellent communication skills required

We are hiring Team Leader(Sales)

MALE CANDIDATE

Location: azadpur (delhi)

Experience- 2 Years

Salary- 30k Monthly

Age upto 40

Any Graduate with relevant exp

.
Team Leader

  • Support team manager and performs management duties.
  • Team handling and taking escalation calls.
  • Communicates deadlines and sales goals to team members.
  • Conducts team meetings to update members on best practices.
  • Provide quality customer service, answering customer enquiries and effectively handling customer complaints.

Responsibilities : -

  • It can be used to optimize assignment for skills-based routing and to identify knowledge gaps that can be rectified with additional training.
  • Which may include achievement of first-call resolution, post-call measures of customer satisfaction, lead generation, or other measures of performance..
  • Voice quality management for contact center supervisors, making it easy to assess hold time, average call handling time, and measures of customer satisfaction, alongside custom reporting on specific business goals.
  • Monitoring and managing Voice quality of the individual Calls by recording some percentage of agent calls, which can then be scored against each contact center’s key metrics

Skills: -

  • Excellent verbal and written communication skills
  • Good problem solving and critical thinking ability.
  • Detail - oriented and process - focused. Must be able to follow the process and document interactions as per requirements in a clear and concise manner
  • Must be able to interact with customers and internal stakeholders comfortably
  • Good Aptitude
  • Exceptional interpersonal skills.
  • Excellent communication and interpersonal skills:
  • Good verbal communicator and presenter
  • Professional presentation and "Presence"
  • Can work autonomously but is also a team player, self motivated and positive

Interested candidates kindly share your updated cv at

WhatsApp/call
8130861446

Job Types: Full-time, Walk-In

Salary: ₹25,000.00 - ₹30,000.00 per month

COVID-19 considerations:
Wear mask
Hand sanitizer
Social distance

Application Question(s):

  • If you have exp in team leader in sales from bpo or kpo industry then only apply
  • It’s work from office job location noida sec 58 and azadpur

Education:

  • Bachelor’s (Required)

Experience:

  • Team leader in sales: 2 years (Required)
  • Team handling in sales: 2 years (Required)
  • Team leader in sales in bpo sector: 2 years (Required)

Language:

  • Excellent verbal (Required)

Speak with the employer
+91 8130861446

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Deadline: 20-06-2024

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