Technical Support Executive - Voice

☞ EYNETECH SERVICES PRIVATE LIMITED

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Update day: 06-05-2024

Location: Ernakulam / Kochi / Cochin Kerala Bengaluru / Bangalore Karnataka

Category: IT - Hardware / Networking Information Technology

Industry: Hardware & Networking

Position: Customer Support Engineer/Technician

Job type: Full Time, Permanent

Experience: 1 - 3 years

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Job content

- Answer inbound IT Helpdesk calls from customers across the globe and perform
basic troubleshooting.
- Escalate tickets to L1 Team.
- Initiate follow up calls. Minimum 6 months voice experience in international BPO Call center.

Required Candidate profile

- Excellent verbal and written communication skills in English.
- Basic Computer skills.
- Microsoft Office (Outlook, Word, Excel) experience is essential.
- Should be willing to work in night shifts
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Deadline: 20-06-2024

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